First Contact Sustainability & Corporate Responsibility Statement

Effective Date: 26th February 2025
Website: www.firstcontact.co

1. Introduction

At First Contact, we believe that ethical business practices, environmental sustainability, and strong corporate governance are essential to building a responsible and successful organisation. As a trusted provider of workplace services, recruitment, and advisory solutions, we are committed to upholding the highest legal, ethical, and social standards in everything we do.

This Sustainability and Corporate Responsibility Statement outlines our key commitments, our compliance with labour hire regulations, and our role in fostering sustainable, fair, and diverse workplaces for our clients, employees, and broader communities.

2. Ethical Labour and Modern Slavery Prevention

As a company that provides workforce solutions and advisory services, we recognise our responsibility to ensure fair, safe, and lawful working conditions for all workers within our network and supply chain.

Key Commitments

  • Compliance with the Australian Modern Slavery Act 2018 to prevent forced labour and worker exploitation.
  • Conducting regular due diligence assessments across our supply chain.
  • Providing fair wages, ethical recruitment practices, and worker protection policies.
  • Training our staff and partners on modern slavery risks and reporting mechanisms.

[Read Our Modern Slavery Statement] (link to PDF)

3. Labour Hire Licensing and Compliance

As a registered labour hire provider, we adhere to strict compliance frameworks in all jurisdictions where we operate. Our licensing ensures that we meet workforce standards, fair employment laws, and labour protections.

Labour Hire Licensing

  • Victoria: Licensed under the Victorian Labour Hire Authority (Licence Number: [Licence Number])
  • Queensland: Registered under the Queensland Labour Hire Licensing Scheme (Licence Number: [Licence Number])
  • Compliance with all relevant employment laws across Australia

[Verify Our Labour Hire Licences] (link to relevant government websites if required)

4. Environmental, Social, and Governance (ESG) Commitments

We integrate environmental responsibility, social impact, and corporate governance into our operations, ensuring that we contribute to a more sustainable and equitable future.

Environmental Responsibility

  • Reducing our carbon footprint through sustainable workplace solutions.
  • Implementing waste reduction strategies in office spaces and work environments.
  • Partnering with clients to promote green initiatives in workplace services.

Social Responsibility

  • Advocating for diversity, inclusion, and equal opportunities in our workforce.
  • Supporting mental health, employee well-being, and professional development.
  • Engaging with community-driven initiatives and social responsibility programs.

Governance and Compliance

  • Maintaining strict compliance with anti-corruption, ethical business conduct, and risk management policies.
  • Conducting regular ESG reporting to measure our impact and improve our performance.
  • Ensuring transparency in our supply chain and fostering ethical leadership.

[Read Our ESG Statement] (link to PDF)

5. Diversity, Equity and Inclusion (DEI)

We are committed to fostering inclusive, diverse, and equitable workplaces where all individuals are valued, respected, and empowered.

Key DEI Commitments

  • Promoting gender equality and leadership opportunities for underrepresented groups.
  • Implementing anti-discrimination and inclusive hiring policies.
  • Encouraging employee engagement and DEI training initiatives.

[Learn More About Our DEI Initiatives] (link to DEI page or PDF)

6. Ethical Business Conduct and Corporate Integrity

At First Contact, we uphold the highest ethical and legal standards in our business operations. We have a zero-tolerance policy for corruption, bribery, and unethical practices and ensure all employees, partners, and stakeholders adhere to these principles.

Our Ethical Business Standards Include

  • Strict compliance with Australian Fair Work laws and workplace regulations.
  • Transparent business dealings and anti-corruption frameworks.
  • Regular audits to ensure responsible recruitment and workforce management.

[Read Our Code of Conduct] (link to PDF)

7. Commitment to Continuous Improvement

We are continuously evolving our sustainability and ethical business commitments to meet the changing needs of our clients, employees, and communities. Our quarterly governance reviews, ESG reporting, and compliance audits ensure we remain at the forefront of ethical and responsible business leadership.

Partner with us in building a sustainable and ethical future.
For ESG collaborations, contact: sustainability@firstcontact.group